HELP FILE
Billing Center FAQs
Review answers to frequently asked questions about accessing and using the Billing Center.
Note: Some billing contacts sign in to the Billing Center at https://billing.logmeininc.com to manage their GoTo product billing info themselves. However, other billing contacts for larger accounts (referred to as "corporate" accounts) typically work with their dedicated GoTo representative (or by contacting Corporate Account Services) to manage their account on a different self-service site called the Corporate Billing Portal at https://link.logmeininc.com/corp-billing. For more information about managing corporate accounts, please see Corporate Billing Portal FAQs.
Access the Billing Center
About accounts
About billing contacts
Managing your product subscriptions
- How do I add user licenses on my GoTo product subscription plan?
- How do I remove user licenses from my GoTo product subscription plan?
- How do I subscribe to GoTo product at the end of my free trial?
- How do I add a subscription plan or free trial for a different product?
- How do I reactivate my GoTo product subscription plan?
- How do I cancel my GoTo product subscription plan?
- How do I change my payment method for GoTo product?
- How do I access my GoTo product invoice history?