How do I add a subscription plan or free trial for a different product?
Billing contacts can add a subscription plan or free trial for another GoTo product to your existing account at any time. You'll have access to the new product right away.
Note: Some billing contacts sign in to the Billing Center at https://billing.goto.com to manage their GoToAssist Remote Support v5 billing info themselves. However, other billing contacts for larger accounts (referred to as "corporate" accounts) typically work with their dedicated GoTo representative (or by contacting Corporate Account Services) to manage their account on the Corporate Billing Portal at https://link.goto.com/corp-billing. See Corporate Billing Portal FAQs if you see something different than the steps shown below.
Results:
What to do next: If you increased your number of user licenses, don't forget to assign them to your users so they can log in to
GoToAssist Remote Support v5. Learn more at
How do I enable or disable products for a single user?.