How do I cancel my GoTo product subscription plan?
Your GoTo product subscription plan is set to automatically renew at the end of your monthly or annual billing period. The billing contact on the account can cancel the next upcoming payment at any time.
Don't worry, if you change your mind, you can reactivate your GoTo product subscription at any time. Please note that if you signed up for a free GoTo product trial without supplying billing information, your trial subscription will expire at the end of your trial period (unless you choose to subscribe) with no further action needed.
- Sign in to the Billing Center at https://billing.logmeininc.com.
- On the Subscriptions page, click the Options icon in the upper-right corner of your product subscription, then click Cancel Subscription.
- When prompted, review the information on the confirmation window and click Yes, Cancel.
Result: A confirmation message displays indicating when your subscription plan will expire, and an email confirmation is sent to your account email address. Click Close on the confirmation window.