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How do I change my payment method for GoToAssist Remote Support v5?

The billing contact for your account can update the billing information at any time (even in the middle of a billing cycle).

Before you begin:
Note: Some billing contacts sign in to the Billing Center at to manage their GoToAssist Remote Support v5 billing info themselves. However, other billing contacts for larger accounts (referred to as "corporate" accounts) typically work with their dedicated GoTo representative (or by contacting Corporate Account Services) to manage their account on the Corporate Billing Portal at
  1. Sign in to the Billing Center at
  2. Click Payment Method at the top of the page.
  3. Click the edit hyperlink in the right navigation of your existing payment method. If applicable, enter your VAT Number and click Apply.
  4. Fill in all required fields, then click Update Payment Method to save your changes.
    Edit payment method in the Billing Center