Corporate Billing Portal FAQs

The term "corporate" account (or "offline" account) refers to subscription plans that are managed by a GoTo sales representative (as opposed to being purchased online). Account settings and billing options for these "corporate" accounts are managed in the Corporate Billing Portal by both a billing contact in your organization and a GoTo representative.

Some billing contacts sign in to the Billing Center at to manage their GoTo product billing info themselves. However, other billing contacts for larger accounts (referred to as "corporate" accounts) typically work with their dedicated GoTo representative (or by contacting Corporate Account Services) to manage their account on a different self-service site called the Corporate Billing Portal at

View the Corporate Billing FAQs.