HELP FILE
What's New in the Admin Center
Keep track of what's going on with the Admin Center and learn about our newest features and changes.
Admin Center (v5.21.0) Release Notes
Released June 10, 2020
-
- New! Admins can now choose the time frame (i.e., 30, 60, or 90 days) for when the users within an account display an "inactive" user status due to not signing in and authenticating. Learn more about user statuses.
- Improved: Generic error messaging has been replaced with appropriate detailed messaging stating that the new user attempting to be added to an account could not be added because their email address is already in use within another account. Learn how to fix this.
- Improved: Messaging for COVID-19 Remote Work Kits has been updated to inform admins that these kits are available until June 30, 2020. Learn more at www.gotomeeting.com/work-remote
Admin Center (v5.17.0) Release Notes
-
- New! Admins now see a new COVID-19 Announcement message providing information about our Free Emergency Remote Work Kits. Learn more.
- Bug fixes and other minor improvements
Admin Center (v5.16.0) Release Notes
- New! Admins can now enable or disable Room Launcher across all GoToRoom systems in the account. Learn more
- Fixed: Checkboxes for configuration settings now display correctly across all web browsers and platforms
Admin Center (v5.15.3) Web App
- New! An informative message now displays for admins advising that they can enable 14 additional toll numbers for new and existing users – see all available phone numbers (GoToMeeting, GoToWebinar, and GoToTraining only)
Admin Center (v5.15.1) Web App
- New! Admins can now suppress email notifications so users are not notified of product seat(s) and/or role changes made to their account
- Fixed: The "Need help?" widget now displays on all pages in the Admin Center
- Fixed: The GoToMeeting "Share Recordings" option has been removed from the Cloud Recordings Features pane as we have added security features on the organizer level
- Fixed: "Personal Logo" tooltip reminding users that the setting is only available in the previous version of GoToMeeting
- Fixed: Minor changes to support the Accept Payments feature for all users (GoToWebinar only)
Admin Center (v5.14.0) Web App
- New! Debut of the in-product help widget within the Admin Center
- Improved: Updates to the default Welcome and Update email templates
Admin Center (v5.13.0) Web App
- New! "Accept Payments" setup (beta)
Admin Center (v5.12.0) Web App
- New! Invitation count for invited users
- New! "GoToMeeting Hub" and "New GoToMeeting Design" feature settings
- Improved: Assigned products for users in Activity report
- Improved: Enhancements to the Administrative Activity History
- Changed: Removal of OpenVoice Integrated
- Changed: Updates to toll-free numbers for China (OpenVoice only)
Admin Center (v5.11.0) Web App
- New! Health status monitoring for GoToRoom systems and Devices
- Improved: Enhancements to the Activity History
- Session recording access management for agents
- Removal of custom wallpaper upload permission for managers (GoToRoom only)
- Bug fixes and minor improvements
Admin Center (v5.8.0) Web App
- Organize GoToRoom systems from the Admin Center
- Redefined user statuses
Admin Center (v5.7.0) Web App
- New detailed messaging for User Sync changes in Activity History
- Ability to generate a report in Activity History
- Improvements to Support access
Admin Center (v5.6.0) Web App
- New RescueAssist Clipboard Sync setting in Admin Settings
- Ability to manage time zone settings for users
- Lighter look and feel in Admin Center
- Enhancements to the Activity History
Admin Center (v5.1.0) Web App
- Ability to customize the contact info for Welcome emails
- New "Email customization" pane in Admin Settings