HELP FILE

Online payments for Corporate Accounts

    Billing contacts can make full or partial payments instantly using a credit/debit card via the self-service Corporate Billing Portal.

    Billing contacts can sign in directly at https://link.logmeininc.com/corp-billing or choose Go to Billing from the My Account page to make full or partial payments instantly using a credit/debit card online via the Corporate Billing Portal.

    Full payments

    1. Sign in to the Corporate Billing Portal at https://link.logmeininc.com/corp-billing.

      Tip: Your billing contact User ID is located on an emailed invoice.

    2. Select the Invoice History tab in the top navigation.
    3. Locate your desired invoice, then select Pay Now.
    4. Select the "Pay in full" option, then select Continue.
    5. Choose from the following options:

      • Pay using the credit/debit card on file - For the "Payment Type" field, use the drop-down menu and choose Credit/Debit Cards then select Pay Now to complete the transaction.
      • Pay using a different credit/debit card - Select Pay with New Payment Card, fill in the required fields on the Payment Details page, then select, Save > Pay Now to complete the transaction.

      Note: When using a different credit/debit card, the payment card entered for this transaction will only be used to complete this one-time payment. If you need to change your payment card for recurring payments, you can update your payment information by selecting Edit in the "Payment Profile" section on the Billing Center page.

      Troubleshooting: If you need additional assistance contact Corporate Account Services.

    Partial payments

    1. Sign in to the Corporate Billing Portal at https://link.logmeininc.com/corp-billing.

      Tip: Your billing contact User ID is located on an emailed invoice.

    2. Go to Billing Center to locate your desired invoice, then select Pay Now.
    3. Choose the Partial payment option, then enter your desired payment amount and select Continue.
    4. Choose from the following options:

      • Pay using the credit/debit card on file - For the "Payment Type" field, use the drop-down menu and choose Credit/Debit Cards then select Pay Now to complete the transaction.
      • Pay using a different credit/debit card - Select Pay with New Payment Card, fill in the required fields on the Payment Details page, then select Save > Pay Now to complete the transaction.
      Note: When using a different credit/debit card, the payment card entered for this transaction will only be used to complete this one-time payment. If you need to change your payment card for recurring payments, you can update your payment information by selecting Edit in the "Payment Profile" section on the Billing Center page.

      Troubleshooting: If you need additional assistance, contact Corporate Account Services.

    Article last updated: 30 November, 2022