HELP FILE

How do I contact GoToAssist Remote Support Customer Support?

Our Customer Care team is here to help! Use the options below to find the right resource for your needs.

Search FAQs (Recommended)

Get answers fast with our robust library of help articles and videos. Use the search bar above to enter your question or explore the categories on our Support Center homepage.

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Ask the Community

Check out our GoToAssist Remote Support v5 Community to crowdsource your question and read relevant posts from our knowledgeable experts and other GoToAssist Remote Support users like you. You can also join the Community to post your own questions and reply to others.

Contact Us

We've designed our contact experience to ensure you are routed to the most knowledgeable agent for your specific question. To reach the right support queue, first search for your question (either using the search bar or by browsing our FAQs) and then use the contact options at the bottom of a relevant help article to reach out to us.

If you would like to be placed in our general support queue, use the contact options below this article.