HELP FILE
Logging in to the GoToAssist Remote Support v5 Console
Attention: Does your product look different? You may need information about GoToAssist Remote Support v4. Click
HERE.
To use the
GoToAssist Remote Support v5 Agent Web Console, log in at
https://console.gotoassist.com. You can also open the
GoToAssist Remote Support v5 Agent Desktop Console, and log in with your
GoToAssist Remote Support v5 credentials.
Note: Do not have the Agent Desktop Console yet? See
GoToAssist Remote Support Agent Desktop Console for detailed instruction for getting and installing the native application.
Do you want to manage your personal info or security settings? In the Agent Console, open the drop-down menu in the top right corner (next to your username), and click My Account.
Do you want to log in as an Admin to manage your account and users? In the Agent Console, open the drop-down menu in the top right corner (next to your username), and click Manage People & Devices.