HELP FILE

How to End Your Free Trial

    To avoid disruption to your service, you must purchase a subscription before the end of your trial. To cancel your trial, simply wait for it to expire. No action is required unless you paid for a monthly or annual subscription during the trial period.

    Remember: Unless you gave credit card information to LogMeIn during your trial or at some point purchased a subscription, there is no need to cancel or delete your account.

    Did you give payment information but don't want to subscribe/renew?

    Follow steps described in this article.

    Do you want to subscribe to GoToAssist Remote Support v5 at the end of your free trial?

    Follow steps described in this article.