About GoToAssist Remote Support v5
GoToAssist Remote Support v5 offers both an effective, hands-free download web console and a smoothly installable desktop console for support agents to provide instant, real-time support to their customers. With GoToAssist Remote Support v5, you can gain control of a remote PC, Mac, or mobile device over the internet in seconds, without the need to install any software.
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Key features:
- Frictionless direct connection to the customer via Support Key
- Chat interface with File Transfer
- Desktop View and Remote Control with convenient session management features
- Detailed System Diagnostics, including Reboot & Reconnect
- Camera Sharing in Mobile Browser
- Unattended Access
- An easy-to-install native application with the ability to run multiple sessions at the same time in a single instance of the console.
Tip: To purchase subscriptions, or sign up for a free trial or demo, go to the GoToAssist website.
To find detailed information about the product on this support site, use any of the following methods:
- Use Search at the top of the page.
- Use the Browse All Articles view to find articles on a navigation tree.
- Browse articles by category and sub-category on the main page.
Article last updated: 27 September, 2022