HELP FILE

I forgot my password, how do I reset it?

Remembering all of your passwords is hard. Luckily, resetting your password is easy!

If you can't remember your password, you can reset it using your email address.
  1. Go to the Forgot password? page at https://authentication.logmeininc.com/pwdrecovery/.
  2. Enter your login email address and click Reset Password.
  3. Soon you’ll receive a Forgot Your Password email. Click the link inside to create a new password.
    1. Optional: If desired, check the box for the Sign out of all sessions option to ensure your account is not being accessed from any other device.

    Result: You have successfully reset your password.

If you didn't get the password reset email, please see Why didn't I get my "Reset Password" email? for more information. Additionally, you can learn more about managing trusted devices.