HELP FILE
How do I change the time frame for when users are considered inactive?
You can choose the time frame for when the users within your account display an "inactive" user status due to not signing in and authenticating.
You are viewing the Help site for GoToAssist v5 (formerly known as RescueAssist). If your view looks different than what we’ve described here, you may be using GoToAssist v4.
Switch to the v4 Help site Learn more about v4You can choose the time frame for when the users within your account display an "inactive" user status due to not signing in and authenticating.