Agents can create desktop shortcuts for quick access to unattended devices.

1. Click the Devices tab of the GoToAssist Remote Support v5 Agent Console.
   Tip: Cannot see the Devices tab? Click the GoToAssist Remote Support logo in the top-left corner of the console.
   

   Result: The list of devices set up for unattended access is displayed.

2. Select a device from the list by hovering over it.
3. Under Actions, click and hold the Connect button and drag it to your desktop.