Create a Device Group in the Agent Console

Restriction: Only Administrators can manage device groups.
  1. On the Devices tab of the GoToAssist Remote Support v5 Agent Console, click Add Device Group.
    The New Device Group panel is displayed.
  2. Type a name for the device group, and hit Enter.
A new device group appears on the left panel of the Devices tab. All administrators automatically become members of the new device group.