Delete a Device from a Group in the Agent Console
Deleting a device removes unattended access to the customer's computer as well as uninstall the RescueAssist by LogMeIn application.
Restriction: Only administrators can manage device groups.
Note: The customer can also remove unattended access from their device by right-clicking the RescueAssist by LogMeIn application icon, and then clicking Uninstall.
Tip: You can delete a device that is currently offline. In this case, the RescueAssist by LogMeIn application is uninstalled from the customer's computer when it next comes online.
- On the left panel of the Devices tab of the RescueAssist Agent Web Console select the device group containing the device you want to remove from the group . Tip: Cannot see the Devices tab? Click the RescueAssist logo in the top-left corner of the console.
- Hover over the row of the device you want to delete, and click the Remove icon.
The Remove device window is displayed.
- Confirm your choice by clicking Remove.