HELP FILE

Can I Support Chromebook Devices?

GoToAssist Remote Support v5 offers Remote View support for Chromebook devices. That is, a support agent can engage in a support session with a customer using a Chromebook. The agent will be able to view the screen of the device without taking control.
Restriction: Remote Control is not supported on devices running Chrome OS.

For information about starting Remote View, see Requesting Remote View.

For detailed information regarding customer system requirements, see Customer System Requirements.