Add or Move a Device to a Group in the Agent Console
Device groups allow administrators to organize the devices for which unattended support has been installed.
Restriction: Only Administrators can manage device groups.
- On the Devices tab of the GoToAssist Remote Support v5 Agent Console select All Devices .
Result: The list of devices set up for unattended access is displayed.
- Select the device from the list by hovering over it.
- Under Actions, click the Move to Group button.
Result: The Move to Device Group window is displayed.
- Select the device group to which you want to add the device.
- Click Move.
Article last updated: 27 September, 2022