HELP FILE

Uninstall the Active Directory Connector

To upgrade from an earlier version of Active Directory Connector or to reinstall the current version, you must first uninstall your current version. Instructions for uninstalling an application will vary based on your computer's operating system. If you choose to keep the original ADC files on your server prior to uninstalling, rename the directory to Active Directory Connector v1, where v1 is the product version number. Please note that uninstalling the ADC will not remove your existing users and accounts (as they will continue to exist in the Admin Center), however, you will need to re-create your rules and priorities again for each directory group.

  1. If the Active Directory Connector is running, click Stop to shut down the service, then close the application.
  2. On the Windows server where the ADC is installed, go the Control PanelPrograms and Features.
  3. Locate "Active Directory Connector "in the list of programs, right-click the program and select Uninstall.
  4. Click Yes to confirm, then click Yes again in the User Account Control dialog, if prompted.
  5. You have now uninstalled the ADC. If desired, you can install the latest version.