Contact GoToAssist Remote Support v5 customer support
The resources below answer most common questions. If you need further help, select Contact Support below to be taken to a form where you can enter your details. We do not offer chat or email support at this time.
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Manage cases
Sign in to My Cases to easily manage your ticket, track its status, contact us from an existing case, and more.
Ask the Community
View the GoToAssist Remote Support v5 Community to ask questions and read relevant posts from our product experts and other GoToAssist Remote Support v5 users like you.
Contact our team
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Contact support
to submit a case and receive a phone number. Please have the following items ready so we are better prepared to help you:
to submit a case and receive a phone number. Please have the following items ready so we are better prepared to help you:
- Computer for troubleshooting purposes
Article last updated: 28 January, 2025