HELP FILE

About RescueAssist by LogMeIn

RescueAssist by LogMeIn offers an effective, hands-free download web console for support agents to provide instant, real-time support to their customers. With RescueAssist, you can gain control of a remote PC, Mac, or mobile device over the internet in seconds, without the need to install any software.

Note: We're here to help!

To help support our community and customers during the outbreak of Coronavirus (COVID-19), LogMeIn will be providing free Emergency Remote Work Kits for Health Care Providers, Educational Institutions, Municipalities & Non-Profit organizations, and current LogMeIn customers.

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Key features:

  • Frictionless direct connection to the customer via Support Key
  • Chat interface with File Transfer
  • Desktop View and Remote Control with convenient session management features
  • Detailed System Diagnostics, including Reboot & Reconnect
  • Camera Sharing in Mobile Browser