HELP FILE
Transferring a Session
GoToAssist Remote Support v5 allows agents to pass a support session to another active agent within their organization.
You are viewing the Help site for GoToAssist v5 (formerly known as RescueAssist). If your view looks different than what we’ve described here, you may be using GoToAssist v4.
Switch to the v4 Help site Learn more about v4GoToAssist Remote Support v5 allows agents to pass a support session to another active agent within their organization.