HELP FILE

Manage Feature Settings for Users

Account admins can specify which product features are enabled or disabled for each user on their account.

You can make changes to a single user, or a group of users, and can also create a Settings template to apply a set of default feature settings to new users as they are added.

Manage feature settings for a single user

  1. Sign in to the classic GoTo Admin Center at https://admin.logmeininc.com.
  2. Select Manage Users in the left navigation.
  3. Locate and select your desired user to open their User Details page.
  4. Click Edit in the Settings pane.
  5. In Single User Settings, select a product in the top navigation to see a list of available features.
  6. Use the Status column to modify the user's access to each feature. If applicable, additional customizations are available in the Details column.

    Product settings for a user

Manage feature settings for a user group

You can change feature settings for all users within a group, or a selection of users within a group or subgroup.

  1. Sign in to the classic GoTo Admin Center at https://admin.logmeininc.com.
  2. Select Manage User Groups in the left navigation.
  3. Click the Settings icon for your desired user group.

    Tip: By default, all users in the group are selected. If desired, uncheck the box next to any user for which you do not want to change feature settings.

  4. In User Settings, select the product name in the top navigation to see a list of available features.
  5. Under Change Settings at the bottom, click each feature to modify the setting for all selected users. If applicable, additional customizations are available in the Details column.

Manage feature settings for multiple users (bulk change)

  1. Sign in to the classic GoTo Admin Center at https://admin.logmeininc.com.
  2. Click User Settings in the left navigation, then choose from the following options:
    • Click Select all < # > to select all users in your account
    • Select specific users manually
    • Use the "Filter category" and "Filter by" drop-down menus to narrow down your selection of users (e.g., by user group, role, etc.).
    • Use the Search field to look up users and select
  3. In User Settings, select a product in the top navigation to see a list of available features.
  4. Under Change Settings at the bottom, click each feature to modify the setting for all selected users. If applicable, additional customizations are available in the Details column.