HELP FILE

Manage Feature Settings for Users

    Admins can specify which product features are enabled or disabled for each user on their account.

    You can make changes to a single user, or a group of users, and can also create a Settings template to apply a set of default feature settings to new users as they are added.

    Manage feature settings for a single user

    1. Sign in to the GoTo Admin Center (classic) at https://admin.logmeininc.com.
    2. Select Manage Users in the left navigation menu.
    3. Locate and select your desired user to open their user details.
    4. From Settings, select EDIT.
    5. Choose a product tab in the top navigation menu to see a list of available features.
    6. Use the Status column to modify the user's access to each feature. If applicable, additional customizations are available in the Details column.

      Product settings for a user

    Manage feature settings for a user group

    You can change feature settings for all users within a group, or a selection of users within a group or subgroup.

    1. Sign in to the GoTo Admin Center (classic) at https://admin.logmeininc.com.
    2. Choose Manage User Groups in the left navigation menu.
    3. Choose your desired user group and select the Gear Icon icon in the Settings column.

      Tip: By default, all users in the group are selected. If desired, uncheck the box next to any user for which you do not want to change feature settings.

    4. Choose a product tab in the top navigation menu to see a list of available features.
    5. Under 1) Select Users or Groups, all users in the group are selected by default. If desired, uncheck the box next to any user for which you do not want to change feature settings.
    6. Under 2) Change Settings, select each feature as needed to modify the setting for all selected users. If applicable, additional customizations are available in the Details column.

    Manage feature settings for multiple users (bulk change)

    1. Sign in to the GoTo Admin Center (classic) at https://admin.logmeininc.com.
    2. Select User Settings in the left navigation menu.
    3. Choose a product tab in the top navigation menu to see a list of available features.
    4. Select the users' checkboxes whose feature settings you want to change.

      Note: You can use the drop-down filter menus or the search field to quickly locate specific users.

    5. Under 2) Change Settings, select each feature as needed to modify the setting for all selected users. If applicable, additional customizations are available in the Details column.