HELP FILE

Logging in to the GoToAssist Remote Support v5 Console

Attention: Does your product look different? You may need information about GoToAssist Remote Support v4. Click HERE.

To use the GoToAssist Remote Support v5 Agent Web Console, log in at https://console.gotoassist.com. You can also open the GoToAssist Remote Support v5 Agent Desktop Console, and log in with your GoToAssist Remote Support v5 credentials.
Note: Do not have the Agent Desktop Console yet? See GoToAssist Remote Support Agent Desktop Console for detailed instruction for getting and installing the native application.

Do you want to manage your personal info or security settings? In the Agent Console, open the drop-down menu in the top right corner (next to your username), and click My Account.

Do you want to log in as an Admin to manage your account and users? In the Agent Console, open the drop-down menu in the top right corner (next to your username), and click Manage People & Devices.