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How do I sign in using single sign-on?

    Once your admin has completed all of the steps for setting up Enterprise Sign-In (single sign-on), you can sign in to your GoTo product and get redirected to your Identity Provider page to finish signing in automatically or by using your Company ID.

    Before you begin:

    Are you interested in enforcing the use of Enterprise Sign-In (SSO) as the only login method for your users?

    Please use the Contact Support option in this article and select an available contact option for further assistance.

    1. On the GoToAssist Remote Support v5 sign in screen or on the My Account page at https://myaccount.logmeininc.com, enter your validated company email address.
      Note: If you are not automatically redirected, click My Company ID, then enter your email address and click Continue.
    2. You are redirected to your Identity Provider's sign in page. Enter your company credentials, then proceed to sign in.

      Result: You are now signed in to your GoTo product website or the My Account page, depending on where you signed in during Step #1 above.