Delete a Device from a Group in the Agent Console
Deleting a device removes unattended access to the customer's computer as well as uninstalls the GoToAssist Remote Support application.
Before you begin:
Restriction: Only Administrators can manage device groups.
Note: The customer can also remove unattended access from their device by right-clicking the GoToAssist Remote Support application icon, and then clicking Uninstall.
Tip: You can delete a device that is currently offline. In this case, the GoToAssist Remote Support application is uninstalled from the customer's computer when it next comes online.
Article last updated: 27 September, 2022