About GoToAssist Remote Support v5
GoToAssist Remote Support v5 offers both an effective, hands-free download web console and a smoothly installable desktop console for support agents to provide instant, real-time support to their customers. With GoToAssist Remote Support v5, you can gain control of a remote PC, Mac, or mobile device over the internet in seconds, without the need to install any software.
- Frictionless direct connection to the customer via Support Key
- Chat interface with File Transfer
- Desktop View and Remote Control with convenient session management features
- Detailed System Diagnostics, including Reboot & Reconnect
- Camera Sharing in Mobile Browser
- Unattended Access
- An easy-to-install native application with the ability to run multiple sessions at the same time in a single instance of the console.